Calls arrive while you are doing the work
A good owner is often under a sink, on a roof, in an attic, or driving between jobs. The system covers the gap.
Built in Crosby for Houston-area service businesses
Stop losing jobs to the company that answered first.
Bartlett Labs builds the practical AI operating system for local service businesses: every call answered, every quote followed up, every happy customer asked for a review.
Missed-call text-backAI voice intakeGoHighLevel CRMMake.com workflowsReview requestsQuote follow-upOwner alertsDemo-first buildsMissed-call text-backAI voice intakeGoHighLevel CRMMake.com workflowsReview requestsQuote follow-upOwner alertsDemo-first builds
The system, live
What it actually looks like the day after launch.
Three engines running together. Every call answered, every quote followed up, every happy customer asked for a review.
Live lead desk
Lead activityHouston area
Missed callText-back sent0:09
Website chatBooked estimate1:42
Review requestDelivered2:18
Lead CaptureAI Follow-UpAuto-SchedulingReviews
The problem
Your ads work. Your follow-up has holes.
The expensive part is not just ad spend. It is the lead that calls after hours, hits voicemail, checks the next Google result, and books someone else before morning.
Quotes go cold without reminders
Most shops have a quote graveyard. Automated follow-up keeps the conversation alive without adding admin time.
Happy customers forget to leave reviews
Review requests should happen automatically while the customer still remembers the job went well.
The complete system
One operating system. Three engines. No loose ends.
This is not a chatbot taped onto a website. It is a practical growth stack that connects phones, forms, SMS, scheduling, CRM, reviews, and owner visibility.
TriggerNew lead submitted
ActionSend blueprint + SMS
Owner alertHot lead in Crosby
Every call answered
Lead Capture
Missed calls, website chats, Facebook messages, and Google Business Profile messages all land in one response flow.
- AI voice intake for after-hours calls
- Missed-call text-back in seconds
- Lead details logged into one pipeline
Every quote followed up
Lead Conversion
The system keeps prospects warm with plain-English SMS and email until they book, reply, or tell you no.
- Automated quote follow-up
- Calendar links and reminders
- Owner alerts for hot opportunities
Every happy customer asked
Reputation Growth
Completed jobs trigger review requests, referral nudges, and simple reporting so good work turns into local proof.
- Google review request flows
- Service-area proof collection
- Weekly dashboard snapshots
for missed-call text-back and new web leads
for nights, weekends, and job-site busy hours
for the first usable version of the system
calls, follow-up, and reviews working together
Industries
Built for the trades that keep Houston running.
Each industry page is tuned around its own urgency, job value, intake questions, review needs, and follow-up flow.
HVAC
Tune-ups, emergency calls, replacements, maintenance plans
View systemPlumbingLeaks, clogs, water heaters, repipes, camera inspections
View systemElectriciansPanels, generators, EV chargers, lighting, troubleshooting
View systemWater DamageWater removal, drying, mold checks, insurance intake
View systemRoofingInspections, repairs, replacements, insurance claims
View systemGarage DoorSprings, doors, tracks, openers, emergency service
View systemAppliance RepairRefrigerators, washers, dryers, ovens, dishwashers
View systemLocksmithLockouts, rekeys, smart locks, commercial hardware
View systemTree ServiceRemoval, trimming, storm cleanup, stump grinding
View systemSepticPumping, inspection, repairs, aerobic systems
View systemAuto GlassWindshields, chips, side glass, mobile repair
View systemWildlife & PestRodents, insects, attic noises, exclusion, recurring plans
View systemDemo proof
The part they are missing: show the system working.
Your site should not just promise automation. It should show the phone, CRM, and workflow doing the job in plain sight.
Missed-call recovery
Show a lead calling after hours, receiving an instant text, and landing in the pipeline with a callback task.
GoHighLevel command center
Show the owner dashboard: open leads, booked jobs, stale quotes, review requests, and weekly follow-up tasks.
Automation blueprint
Show the real workflow logic that routes forms, sends alerts, creates calendar links, and tracks outcomes.
Founder-led
Purdue engineering meets small-town handshake.
I grew up washing cars at my family's Ford dealership in a town of 1,000 people, then spent 13 years in operations and technology roles for companies like Sears, Belk, Apple, and Anker.
Bartlett Labs exists for the local owner who does not need AI theater. You need phones answered, jobs booked, quotes followed up, and a clear dashboard that tells you what is happening.
Crosby-basedPurdue-trainedOwner-builtNo agency handoffs
How it works
From first audit to first booked lead without the mystery.
We keep the process plain: find the leak, build the system, launch it with you, and improve it once real leads start flowing.
Map the leak
We look at calls, forms, follow-up, reviews, and scheduling to find the first revenue leak worth fixing.
Build the system
I wire the CRM, messages, automation logic, calendar, dashboards, and demo flows around how your shop actually works.
Launch with you
We go live with a human watching the first leads, tighten the language, and leave you with a system you understand.
Service areas
Houston-area pages that can actually rank and sell.
Each service-area page gets its own local market profile, neighborhoods, industries, and CTA path so the site feels deep without overwhelming the main page.
Home base: Crosby, TexasServing Houston, Lake Houston, Baytown, and nearby suburbs.
Pricing
Pick the first system. Scale when it proves itself.
Pricing should be clear enough to qualify serious buyers while leaving room to scope the exact setup, call volume, and integrations.
Solo
$497/mo + setupFor one-truck operators and owner-led shops that need the phones covered.
- Missed-call text-back
- Basic web chat and lead forms
- Google review request flow
- Weekly owner summary
Crew
$897/mo + setupFor growing service teams that need follow-up, dispatch visibility, and cleaner handoffs.
- Everything in Solo
- AI voice intake option
- Quote follow-up sequences
- Pipeline dashboard and alerts
Herd
$1,297/mo + setupFor multi-location or high-volume teams that want the whole growth system.
- Everything in Crew
- Advanced routing by service area
- Campaign reactivation
- Monthly optimization call
Expansion modules
Bolt-on engines when the first system starts working.
Database Reactivation
Turn old customers, unbooked quotes, and stale lead lists into fresh conversations.
Any shop with past customersSeasonal Campaigns
Pre-built tune-up, storm, heatwave, holiday, and slow-season campaigns.
Trades with seasonal swingsMembership Builder
A service-plan funnel with reminders, renewals, and follow-ups built into the CRM.
Maintenance-heavy businessesSecurity Review
Plain-English privacy notes, consent language, and data-handling checks before launch.
Owners nervous about AIWhat you can count on, in writing.
Live in your hands in two days, not two months.
Security first
Read privacy notesYour data stays yours. Period.
The system is built around business-owned tools, clear consent language, and workflows that do not train public AI models on your customer data.
Stop losing leads. Start booking them.
Start with a 15-minute audit. We will identify the highest-value leak and sketch the first automation blueprint for your shop.